Are you giving your managers the work experience you would want them to give their employees?

1) Motivation & Engagement ●Why is it important to motivate people, what is the need for motivation? ●How does engagement relate to motivation? What happens if people are engaged but not motivated and vice versa ●The concept CHAMPFROGS and the models that influenced the model.

2) Delegation & Empowerment ●How authority and ability are relate to empowerment, what they mean and the difference. ●Difference between accountability and responsibility. How are they connected to the empowerment of teams? ●A better approach to the concept of superiors and subordinates, as also the fact managers and leaders can be empowered by teams. .

3) Difficult Conversation and Conflict Management ● Conflict Resolution Techniques: Strategies to navigate and resolve conflicts effectively. ● Communication Skills: Methods to communicate clearly and assertively during difficult conversations. ● Building Consensus: Techniques for finding common ground and reaching mutually beneficial outcomes. ● De-escalation Tactics: Approaches to calm tense situations and prevent conflicts from escalating.